Steve Kovarik

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  • August 19, 2016 at 6:53 am in reply to: MTCDT-H5 can't be accessed #14573
    Steve Kovarik
    Moderator

    Hello Tibor

    Can you please post the serial number of your MTCDT-H5 device.
    The serial number is located on a sticker on the bottom of the device.

    My only other suggestion at this time to recover the device would be to
    use a paperclip and depress the “reset” micro switch for 30 seconds to try
    and revert the device back to its factory default configuration.

    The reset button is located on the front panel.

    August 18, 2016 at 3:15 pm in reply to: Modem Network Registration Problem #14568
    Steve Kovarik
    Moderator

    Hello Alin

    The modem model MTCBA-G-F2 is a dual band modem designed to be used in North America and supports GSM/GPRS at 850/1900MHz.

    I feel that in Romania the dual GsM/GPRS frequencies used are 900/1800MHz, which the MTCBA-G-F2 does not support, and probably explains the behavior
    your experiencing.

    We had manufactured a model MTCBA-G-F1 that supported 900/1800 and would work
    in Romania.

    And since then, our current modems are quad band supporting both N. America
    and Europe (850/900/1800/1900MHz) frequencies.

    Let us know any other questions you have.

    -Best Regards

    June 14, 2016 at 1:41 pm in reply to: Problems finding de developement files and documentation of SocketModem CELL #13217
    Steve Kovarik
    Moderator

    Hi Giovanni

    That is a misprint in the manual.
    S000614 is really S000611 [SocketModem Cell LTE MTSMC-Lxx Device Guide]

    Here is the link http://www.multitech.com/manuals/s000611_1_3.pdf

    -Best Regards

    June 14, 2016 at 8:53 am in reply to: Problems finding de developement files and documentation of SocketModem CELL #13180
    Steve Kovarik
    Moderator

    Hello Giovanni

    Please look for “SocketModem cell LTE MTSMC-LAT1 Device Guide” and other
    helpful documentation at the link below.

    http://www.multitech.com/models/92504867LF

    June 10, 2016 at 3:59 pm in reply to: UDK mDot Not Joining mLinuxConduit #13003
    Steve Kovarik
    Moderator

    Hello Ashu

    On the mLinux Conduit can you please issue opkg list | grep lora
    and post the results.

    May 12, 2016 at 1:06 pm in reply to: Micro Developer Kit #12488
    Steve Kovarik
    Moderator

    Hello Dmas

    Can you please provide your contact information and a Multitech
    sales representative will call you and help you get this micro developer
    board quickly.

    -Best Regards

    December 17, 2015 at 4:05 pm in reply to: MTSMC-H5-IP repeating +PACSP0 #10507
    Steve Kovarik
    Moderator

    Hi Bob

    It was a pleasure speaking with you today.
    When power is applied to the modem it goes through initialization
    then tries to “register” on the cellular network. This takes 15 to 20
    seconds. So it is recommended not to issue any AT Commands to the modem
    until 20 seconds after power-up.

    The “+PACSPO” is an unsolicited modem response that is part of the
    initialization process. Just ignore +PACSPO.

    -Best Regards

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