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Brandberg

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July 8, 2019 at 4:31 pm in reply to: Getting CME ERROR 13 with and without a SIM card inserted #28185

Brandberg
Participant

Thanks Steve – I have just received your response in the case I have opened.
I have provided all needed information there..

July 8, 2019 at 2:09 pm in reply to: Getting CME ERROR 13 with and without a SIM card inserted #28163

Brandberg
Participant

Hi Steve,

I have opened a case earlier today (I have the case number). Shall I wait for a response on the logged Support request for next steps?

Thanks very much for your assistance.

July 8, 2019 at 1:32 pm in reply to: Getting CME ERROR 13 with and without a SIM card inserted #28160

Brandberg
Participant

Hi Steve,

Yes, I can confirm that this is the way the sim is inserted.

What I do receive is a consistent error messages of “SIM card is locked out” does not matter which sim card I insert ( I have one for Vodafone and one for EE here in the UK). If I stick both those in a 3/4G router or my iPad they work without any issues.
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