Stuck at boot

[Roberto Migliorati]

Hello,
I have a script that’s set to run at boot.
However, because it’s been badly written, it loop forever. The script is registered at startup, so it start automatically and it gets stuck, we can see it from the output being printed over serial connection

Now the system will not prompt for login data until all the services are succesfully started. For some reasons, the reset button does not seem to work.

Is there any way for us to force reset it via a usb key on startup or to boot without services or anything? Ctrl+C of course doesn’t seem to work on the startup routine.

Thank you

[Jason Reiss]

This will require a firmware update to reset.
Please open a case at support.multitech.com to receive the image and instructions.

[Roberto Migliorati]

Thank you

[Author]

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