Gateway Check-In Interval DeviceHQ

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  • #25638
    William Laing
    Participant

    Good Day –

    Is there a reason why the minimum check-in interval for gateways is 240 minutes?

    This is regarding: DeviceHQ->Devices-><select_device>->Schedule->Upgrade Config (partial)->Admin – Remote Management->Auto-Update Settings->Check-In Interval

    We would prefer to see a much shorter check-in interval, like 30 minutes, especially for testing and new deployments where modified Node-RED software might need to be installed quickly. Obviously, this applies when there is no gateway access other than DeviceHQ.

    For example, we recently added new features for a client and inadvertently injected a defect into an existing feature. It was a quick fix. But that was a very long, stressful four hours waiting for the next check-in.

    Your assistance on this will be appreciated.

    Thanks!

    #25639
    Jeff Hatch
    Keymaster

    William,

    It is possible to change the interval by hand in the /var/config/db.json. However, when the device checks in to Device HQ, the Device HQ server will revert it back to a minimum of 4hrs unless things are changed there. We will look into enhancing this feature in the near future.

    Jeff

    #25640
    William Laing
    Participant

    Okay, Jeff, thanks. We would definitely appreciate that enhancement.

    DeviceHQ is our only access to the client’s IP67 gateways.

    Thanks again,
    William

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