firmware ploblem !

[GatewayIOT]

Hi

I bought Multitech conduit ip67 model: MTCDTIP-LEU1, this supports both AEP and MLinux. However, I followed the commands below :

” The Flashing mLinux Firmware instructions cover both upgrading mLinux to a newer version and converting an AEP model into a mLinux model. In both the AEP migrate and mLinux upgrade you can use the Using Auto-Flash During Reboot steps. Again, make sure to use the mlinux-base*.jffs2 image!

Important: after flashing the device, you need to update the opkg cache which can be done with the command: opkg update.

Example commands for upgrading / migrating:

mkdir /var/volatile/flash-upgrade
cd /var/volatile/flash-upgrade
wget -O uImage.bin http://www.multitech.net/mlinux/images/mtcdt/5.0.0/uImage–4.9.87-r9.2-mtcdt-20190618233259.bin
wget -O rootfs.jffs2 http://www.multitech.net/mlinux/images/mtcdt/5.0.0/mlinux-base-image-mtcdt-20190618233259.rootfs.jffs2
touch /var/volatile/do_flash_upgrade
reboot
”

After that done, I lost the AEP firmware and also I am no longer can access to the gateway. I tried 192.168.2.1 on putty, login as root , password root, but it was not work. I used login as admin , password admin , also it was not work.

please, I need to set my multitech gateway to its factory version. I reset the multitech by the reset button, but it also does not work.

please help to set everything back. what I have to do ?

Thank you very much.

[Jason Reiss]

Log in as Admin Post-Production

[GatewayIOT]

Thank you very much Jason, now I can access to the gateway !!! i highly appreciated.

how I can set the gateway as when I bought it,,, it was have an AEP firmware and mlinux firmware. I could access to it by a web browser https://192.168.21. or to mlinux by the ssh or putty. how i can make it like this again, please.

[Mike McNeil]

Customer has created a Support Portal case regarding this issue.
Regards.

[Author]

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