Clearing Cache and Gateway Unresponsive

[schaffergary@gmail.com]

Our application performs periodic ICMP ping operations over Ethernet to the mlinux Lora gateway to verify the availability and operational status of the gateway, as continuous connectivity is essential for the functionality of our application. However, we have observed intermittent periods during the day where the gateway becomes unresponsive for up to 2 minutes. This downtime correlates with instances of data loss from nodes attempting to transmit data to the gateway during these intervals.

I recall previous discussions or documentation mentioning gateway cache clearing and potential downtime associated with this process. Could someone provide further insights or clarification on this behavior? Alternatively, is there another underlying issue that could be contributing to these periods of unresponsiveness?

• This topic was modified 3 weeks, 2 days ago by schaffergary@gmail.com.

[Jason Reiss]

Hello,

We will need more information on the type hardware, firmware version and network configuration you are using.

You may want to open a support portal ticket.

https://support.multitech.com/

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